In this Article (click to jump)
- How to Run the Tests
- Initial Diagnostic Check - All Errors & Guides
- Final Diagnostics Test - All Errors & Guides
What is this?
During the Standup 2.0 installation wizard, an automatic initial diagnostics test will run to help quickly identify if any wires, boards, or connections became loose during transit. The test can be re-run after checking and resolving any issues that were found, until all checks pass. This test takes about 2 minutes.
An additional final diagnostics test will run at the end to confirm proper function of the heater and chiller. This test takes a few seconds.
See below for information about the types of errors that may display, and what steps to take.
How to Run the Tests
- To start test, ensure the selected power configuration matches the supply voltage (120V or 240V), and then tap the Play button onscreen.
- If all tests pass, the Continue button is enabled. Tap it to proceed with install.
- If there's a failure, the Continue button is disabled.
- Tap the View button to see the list of error(s).
- See links below to get help with a specific error and troubleshoot to resolve.
- After resolving any issue(s), re-run the test by tapping the Play button again.
Initial Diagnostic Check - Errors & Guides
Select from the links below to view the support article for each error message that may appear during the initial installation diagnostic checks.
| Name of error (Click for troubleshooting) | Triggered by/Note: |
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Door board comms not reporting. |
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Power distribution board comms not reporting. |
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BUC board comms not reporting. |
| ⚡Power Supply Voltage Too Low/High | Voltage was read below 23v, or above 25v. |
| ❄️ Ice Bank Temp Too Low/Not Connected | Ice bank temperature was read below 0°C, or not detected (NaN). |
| 🌡️ Heater Temp Not Detected | No heater temp was read. |
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Pressure sensor is below -17 psi, above 100 psi, or not read (NaN). |
| ⏲️ CO2 Pressure Not Detected | CO2 pressure is not read (NaN). |
| 💧Base Leak Detected/Float Switch Disconnected | Either water in base detected, or sensor unplugged/faulty. |
| 🔄 Demand Pump Current Too Low/NaN, or Too High | Current measurement is less than <500mA, or >3.5A |
| 🌀 Compressor Current Too Low/Not Connected, or Too High |
120 V Power Source: Compressor current is <2A, or more than >4A 240 V Power Source: Compressor current is <.5A, or more than >2A |
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120 V Power Source: Chiller fan current <150 mA, or over >350 mA 240 V Power Source - Chiller fan current <80 mA, or over >250 mA |
| 📦 Flavor Sense Error (Slot 1-8) | Sensor error or unplugged; won't block install. |
| 🚨 LED Board Not Detected | Board error or unplugged; won't block install. |
| ♿ ADA Board Not Detected | Board error or unplugged; won't block install. |
Final Diagnostics Test - Errors & Guides
Select from the links below to view support for each error message that may appear during the final additional checks to verify the chiller compressor and heater are functioning properly.
| Name of error (Click for troubleshooting) | Triggered by/Note: |
|---|---|
| 🗄️ Compressor Current Too Low/Not Connected, or Too High |
120 V Power Source: Compressor current is <1.75 A, or more than >4 A; blocks install.
240 V Power Source: Compressor current is <0.5 A, or more than >2 A; blocks install. |
| ♨️ Heater Current Too Low/Not Connected, or Too High |
120 V Power Source - Heater current is <5.5 A, or more than >7.5 A; won't block install.
240 V Power Source - Heater current is <3 A, or more than >5 A; won't block install. |
If you have any further questions please feel free to reach out to our support team at support@bevi.co or 1-866-704-2384