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[Guide] Install Diagnostics - Heater Temp Not Detected

Updated
WARNING
warning electric shock hazard yellow caution.png
HAZARDOUS VOLTAGE (120 V / 240 V).
CONTACT MAY CAUSE ELECTRICAL SHOCK AND INJURY. 
DISCONNECT POWER BEFORE SERVICING.

  1. Power off the Bevi and unplug the power cord. 

  2. Remove plastic top cover from the Bevi.

    • Open door.
      • If the door is not already open, touch “Open Door” in the upper right corner of the screen.
    • Remove the 3 screws from the base of the top cover lip
    • Lift the cover off and place to the side.

Screenshot 2024-02-21 at 12.17.46 AM.png

  1. Remove the top panel and center panels from the back of the Bevi.

    • Loosen the 6 screws in the corners of the panels.
    • Lift the panels up to unhook from the screws, and remove.
    • Place the panels to the side. 

  1. Check the Heater Temp & Reservoir level sensor connections.

    • At the top of the Bevi on the right side of the power module, locate the heater temp & res connector.
      • Inspect connector and wires for any visible damage.
      • Verify the connector is fully seated and clicked into place. 

Screenshot 2024-02-21 at 12.18.45 AM.png

  • In the back of the Bevi, locate the heater temp & res level sensor cable.
    • Inspect connector and wires for any visible damage.
    • Verify the connector is fully seated and clicked into place.  

Screenshot 2024-02-21 at 12.19.24 AM.png

  • Inspect the length of the Heater Temp & Reservoir level cable from the Power module to the Heater. 
    • Inspect for and knicks, cuts, or damage to the cable. 
    • If any damage to the cable is found, please contact Bevi Support at 866-704-2384

Screenshot 2024-02-21 at 12.20.17 AM.png

 

  1. Plug the power cord back in and power on the Bevi

    • Install will restart from the beginning.

  2. Repeat Diagnostic Test.

    • If the test passes, reinstall the back panel and top cover.  
    • If the Heater Current test continues to fail, please contact Bevi Support at 866-704-2384.