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[Guide] Install Diagnostics - LED Board Not Detected

  • Updated

  1. Open the door.

    • If the door is not already open, touch “Open Door” in the upper right corner of the screen.

  2. Remove the cover from the Restock Board on the door.  

    • Remove the single phillips screw at the bottom of the cover. 
    • Gently remove the cover and place to the side.

  3. Inspect the ADA/LED connector on the Door Board.

    • The black plastic ADA/LED cable connector is at the bottom of the Door Board, third from the left. 
    • Verify that the cable connector is fully seated into the connector on the Door Board.  
    • Inspect the connector and entire wire length for any damage.  
    • Carefully disconnect, and reconnect the ADA/LED cable.

  1. Check connection on LED Board. 

    • Remove the Restock Instruction Card from the inside of the door.
        • Pry the 3 plastic rivets out and remove the card.
    • Remove the 2 phillips screws securing the clear nozzle to the door. 
    • Remove the 1 phillips screw securing the LED housing to the door.
    • Gently move the nozzle assembly up out of the way to access the LED board.
    • Inspect the LED connector to the LED Board.
      • Verify the LED cable is connected to the LED Board. 
      • Inspect the cable and connector for any damage. 
    • Gently disconnect, and reconnect the cable to the LED Board.
  2. Restart the Diagnostic Test.
    • ✔️If the test passes:
      • Reinstall the nozzle assembly.
      • Reinstall the Door Board cover. 
      • Continue with installation. 
    • ✖️If the LED board is still not detected, please contact Bevi Support at 866-704-2384.
    • Note: This will not block install, you will still be able to proceed with installation.