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[Guide] Install Diagnostics - Ice Bank Temp Too Low/Not Connected

  • Updated

What is this?

This error is returned when the ice bank temperature is read below 0°C, or was not detected, during the install diagnostics test. We will add any other details here.

Required Tools and Materials:

  • #2 Phillips Screwdriver
  • Flush Cut Pliers
  • Zip Ties
WARNING
HAZARDOUS VOLTAGE (120V)
CONTACT MAY CAUSE ELECTRICAL SHOCK AND INJURY. 
DISCONNECT POWER BEFORE SERVICING.

Troubleshooting steps:

  1. Power off the Bevi and unplug the power cord. 

  2. Remove the top panel from the back of the Bevi.

    • Loosen the 6 screws in the corners of the panel.
    • Lift the panel up to unhook from the screws, and remove.
    • Place the panel to the side.

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  1. Remove the center panel from the back of the Bevi. 

    • Loosen the 4 screws in the corners of the panel.
    • Lift the panel up to unhook from the screws, and remove.
    • Place the panel to the side.

  1. Remove the bottom panel from the back of the Bevi. 

    • Loosen the 4 screws in the corners of the panel.
    • Lift the panel up to unhook from the screws, and remove.
    • Place the panel to the side.

  1. Inspect the Chiller Sensor connection at the BUC Board.

    • Inspect connector and wires for any visible damage.
    • Verify the connector is fully seated and clicked into place.  
    • Gently disconnect, and reconnect the cable to the BUC Board.  

Screenshot 2024-02-21 at 1.56.45 AM.png

  1. Inspect the Chiller Sense cable harness. 

    • Inspect the length of the cable between the BUC Board and the Chiller.  
      • Check for any cuts or damage to the wires and connectors. 

  2. Inspect and the Chiller Sensor connection at the Chiller. 

    • Inspect connector and wires for any visible damage.
    • Verify the connector is fully seated and clicked into place.  
    • Gently disconnect, and reconnect the Chiller Sensor cable.

Screenshot 2024-02-21 at 1.57.18 AM.png

  1. Plug in the power cord and Power on the Bevi. 

  2. Repeat the Install Diagnostic Test

    • ✔️If the test passes:
      • Reinstall the back panels.
      • Continue with installation
    • ✖️If the test fails, continue to Step 9.

  3. Remove the Chiller.

    • Power off the Bevi and unplug the power cord. 
    • Disconnect the Chiller outputs.
      • Disconnect the push to connect elbows for the sparkling, cold, and recirculation lines from the chiller.  

Screenshot 2024-02-21 at 1.57.45 AM.png

  • Remove the two mounting screws at the front of the chiller.
    • Place the screws aside in a safe place.

Screenshot 2024-02-21 at 1.58.58 AM.png

  • Disconnect the Chiller inputs.
    • Disconnect the CO2, Water In, and Ice Bank Fill tubes from the top of the chiller.

Screenshot 2024-02-21 at 1.59.40 AM.png

  • At the base of the chiller, remove the two mounting screws.
    • The screws are located at either side of the fan.

Screenshot 2024-02-21 at 1.34.06 AM.png

  • Disconnect the Chiller Sensor and Power Cables. 
  • Carefully slide the chiller out from the back of the Bevi. 

Screenshot 2024-02-21 at 1.34.46 AM.png

  1. Visually inspect the Ice Bank.
    • Validate that the icebank is not fully frozen.
      • If the ice bank is frozen, it will need to thaw.  
      • If no ice is present, continue to step 11.

Screenshot 2024-02-21 at 2.01.23 AM.png

  1. Inspect the Chiller Temp Sensor cable. 
    • Confirm that the sensor is connected to the Chiller Sensor harness.
    • Inspect the wires and connector for any visible damage.  
    • Gently disconnect, and reconnect the Chiller Temp Sensor.

Screenshot 2024-02-21 at 2.02.15 AM.png

  1. Reinstall the Chiller. 
  2. Plug in the power cord and power on the Bevi. 
    • Proceed through installation back to the Diagnostic Test
    • Repeat the Diagnostic Test,
      • ✔️If the test passes:
        • Reinstall the back panels.
        • Continue with installation
      • ✖️If the test fails, contact Bevi Support at 866-704-2384.