Try the following actions:
- Please reset the Bevi by turning the unit OFF and ON using the switch on the back.
- Finger grease and other surface contaminants can cause problems with the touchscreen. Please turn off the Bevi and use a soft cloth and wipe down the touchscreen.
- Please double check that all wired connections to the touchscreen are inserted properly. Please turn off the Bevi and gently re-insert all cables connected to the touchscreen located inside the door.
For further assistance, please contact firstname.lastname@example.org or (866)704-2384.