This is a text version of a technical bulletin to cure a frozen ice bank. For a full version with pictures and illustrations, please download the PDF at the bottom of this page.
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Title
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FROZEN ICE BANK MITIGATION
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Date
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2020-07-15
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Author
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OLIVIA SCHNEIDER
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For Questions Contact
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SUPPORT@BEVI.CO
1-866-704-2384
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Description
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The carbonator/chiller unit can sometimes freeze completely. This can be attributed to a failure of the refrigeration system to turn off, or the beverage heat exchanger freezing the remaining water in the carbonator.
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FAQs
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- What are the symptoms of a frozen ice bank?
- Still and or sparkling water not dispensing (most commonly still).
- Non-stop grinding noise indicating excess of ice in the system.
- Thermostat dial set higher than a value of (6).
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Required Tools and Materials
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Remediation Process
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- Turn off the power to the carbonator. The green power switch is located on the side of the carbonator next to the power plug.
- Pull the carbonator slightly out from the bottom of the unit and locate the black panel on the top of the carbonator.
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- Remove the two screws using a #2 Phillips screwdriver.
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- With the top panel removed, locate the opening to the ice bank.
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- Pour hot water into the opening indicated above to melt the ice that has formed in the ice bank (takes approximately 30 min.).
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- Once the ice has melted, replace the black panel and turn the carbonator back on.
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- Check to make sure that the unit is functioning properly by dispensing both still and sparkling water.
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- Before placing the carbonator back into the Bevi check the thermostat dial on the front to ensure it is at (6). A setting higher than this may be the cause of a frozen ice bank.
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