O C T O B E R | 2 0 2 4 |
Here to help your Bevi machine fleet run smoothly with technical updates & tips. |
Headlines |
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1. Change notice for Standup 2.0 Gen 2 Chiller
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The "Gen 2" version of the Standup 2.0 chiller is rolling out gradually now. This design update includes fewer parts, no ice bank float switch, and easier handling. It's fully compatible with all Standup 2.0 units.
The Gen 2 Chiller improves production efficiency without affecting performance, keeping the same cooling capabilities as the Gen 1. It’s backward-compatible and easy to replace. |
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2. New machine alerts
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New alerts and a revised maintenance schedule make managing your machines easier than ever. |
Filter Out Alert (Severity 2) — This alert will tell you when the filter in your Standup 2.0 unit needs to be replaced soon. The machine can still be used, but make arrangements to swap it as soon as possible.
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Preventative Maintenance. We’re also updating the 6-Month Preventative Maintenance alert. This alert will now trigger at 5 months, giving you 30 days to complete maintenance before it becomes overdue. Complete this maintenance on time! Otherwise, your machine will no longer be NSF compliant, and will result in the machine being out of warranty. |
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CO2 Leak Alert. This new alert will help you identify if your machine's CO2 tank is emptying more quickly than it should. If you're looking for more information on troubleshooting techniques and potential failure points for a CO2 tank leak, you can use this guide to identify and diagnose the problem. |
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3. Repackaging guides
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When packing up a Standup 2.0, Standup 1.5, or Countertop for a return, ensure proper protection for the machine with our return guides and new videos. |
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4. Bevi Countertop training webinars
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Need help maintaining Bevi's Countertop machine? Join us for a webinar on maintenance service and troubleshooting. Perfect for new technicians or anyone looking to ask their questions live. There are two upcoming sessions: |
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If you cannot attend, still RSVP—we’ll send you a recording of the session so you can watch on your own time. |
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If you have any questions, please reach out to our support team by emailing support@bevi.co or calling 866-704-2384 |