⚠️ NOTE: Any machine that is overdue on Preventative Maintenance
is in violation of our terms. This will void the machine's NSF certification,
and may void or suspend any applicable warranties.
Overview
Following our guidelines for routine preventative maintenance is important to keep Bevi machines operational for customers and to reduce future issues. Additionally, preventative maintenance is required every 6 months to maintain compliance with NSF certification and Bevi's warranty.
Read more in this article ↗ about why Bevi requires a preventative maintenance service every 6 months.
In this article (click to jump):
- Task 1: Prepare the Sanitization solution
- Task 2: Sanitize Flavor lines
- Task 3: Leak Inspection
- Task 4: Functionality Test
- Task 5: Clean inside the cabinet.
- Task 6: Clean the Head Unit
- Task 7: Log any additional service completed
⏱️ This process takes approximately 45 minutes to complete.
Required Tools & Parts
- Recommended: 4-Flavor Line Cleaning Manifold, P/N #720-0231
- 1 packet Chlorine-Based Sanitizer - (from 5-PACK: P/N #720-0144)
- 5 gallon bucket
- Spray Bottle
- Microfiber Towels
- Cleaning brushes
- Glass Cleaner
- Cleaning/Sanitary Gloves (Nitrile or similar)
-
OPTIONAL: Sanitation Kit - (P/N #720-0169)
- One sanitation kit can clean up to 10 Bevi machines. The kit includes the following: 1x collapsible bucket, 12x microfiber towels, 1x spray bottle, 10x chlorine based sanitizer packets, 1x compressed air duster, and 3x cleaning brushes.
- You will still need the 4-Flavor Line Cleaning Manifold, and glass cleaner separately.
Procedure
Task 1: Prepare the Sanitization solution
- Before starting, put on sanitary gloves.
- In the 5-gallon bucket, prepare the chlorine-based sanitizer solution.
- Fill the bucket with 3 gallons of hot water.
- Dissolve ONE 1-oz. packet of Chlorine Sanitizer in the hot water.
- Once dissolved, dip your spray bottle into the bucket to fill the bottle.
- This will be used to clean various areas of the Bevi.
- Leave the remaining sanitizer in the bucket until finished as you will use this to soak certain parts of the Bevi.
Task 2: Sanitize Flavor lines
- On the screen, enter the Service Panel.
- Touch the Service icon, then “Start Service”, and enter PIN code: “1986”
- Disconnect all 4 flavor connectors from the flavor boxes.
- Leave the flavor boxes in their respective slots to avoid reinstalling them incorrectly.
- Disconnect each flavor connector from the flavor lines.
- Disconnect the push-to-connect fittings on the connectors from the 1/4” tubing.
- Place all 4 flavor connectors into the bucket of sanitizer solution.
- Allow the flavor connectors to soak in the solution for a minimum of 1 minute.
- While flavor connectors soak, use a cleaning brush to thoroughly clean each connector.
- Connect the Flavor Line Cleaning Manifold to each of the flavor lines.
- Ensure the 1/4” flavor line is fully seated into the push-to-connect fittings.
- Place the open ends of the Flavor Line Cleaning Manifold tubing into the bucket with sanitizer solution.
- From the Service Panel screen, prime each flavor line with sanitizer solution.
- Press and hold the “Prime” button for 30 seconds for each flavor.
- Allow sanitizer solution to sit in the flavor lines for a minimum of 2 minutes.
- While waiting for flavor lines to sit with sanitizer solution, remove the drip tray from the front of the head unit.
- Bring to nearest sink and dump out any excess liquid.
- Disassemble the drip tray by removing the metal grate.
- Place drip tray components into the bucket with sanitizer solution.
- Allow to soak in solution for a minimum of 1 minute.
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- Remove the open end of the Flavor Line Cleaning Manifold tubing from the bucket of sanitizer solution.
- Allow any excess fluid to drain into the bucket.
- Remove flavor connectors and drip tray from the bucket.
- Thoroughly rinse all components with hot water.
- Thoroughly scrub and clean the drip tray.
- Empty out the bucket of sanitizer solution.
- Thoroughly rinse any remaining sanitizer solution out.
- Refill the bucket with clean, hot water.
- Place the Flavor Line Cleaning Manifold tubes into the bucket with clean, hot water.
- While holding a container under the nozzle prime all 4 flavor lines for 1 minute and 20 seconds each to thoroughly flush with hot water.
- Disconnect the Flavor Line Cleaning Manifold, and reconnect all 4 flavor connectors to the flavor lines.
- Ensure the 1/4” flavor tubing is fully seated into the push-to-connect fittings.
- Reconnect each connector to its associated flavor box.
- Ensure that each line is connected to the correct flavor.
- Prime all the flavors.
- While holding a container under the nozzle, prime all flavor lines for 15 seconds each to evacuate any remaining clean water and prime with flavor concentrate.
Task 3: Leak Inspection
NOTE: While inspecting for leaks, do not attempt to move the chiller. This can result in spilling water from the ice bank, causing a Water In Base Alert.
Inspect the water path for any signs of leakage.
- Visually inspect all tubing connections for signs of leakage, kinks, or damage.
- Ensure all tubing connections are fully seated in their push-to-connect fittings.
- Key areas to inspect include:
- Water supply line from source to back of the chiller
- 3/8” Water In connection
- 1/4” Still and Sparkling Out lines
- Dispense solenoids and nozzle
- Drips from nozzle
- Flavor BiBs and connectors
Task 4: Functionality Test
- From the Troubleshooting Tools screen, touch “Back to Alerts” at the top right of the screen.
- If there are any alerts present, you should resolve the issue first.
- Use the “Troubleshoot” button and scan the QR code to troubleshoot and resolve the issue.
- If no alerts are present, touch “Home” at the top right of the screen.
- Touch “Finish Service” to exit out to the main dispense menu.
- If there are any alerts present, you should resolve the issue first.
- Complete a full functionality test of all drink options.
- Test both Cold and Sparkling water.
- Ensure each drink selection has an adequate flow rate.
- If Cold water is dispensing with a low flow, check filter inventory, as this could indicate that it needs to be replaced.
- Test Sparkling water for adequate carbonation.
- Test all flavors to ensure they are dispensing properly.
Task 5: Clean inside the cabinet.
- Using a spray bottle filled with sanitizer solution and a microfiber towel, thoroughly clean the inside of the cabinet.
- Clean any flavor that has dripped or leaked inside the cabinet
- Clean outside of chiller and the chiller tray.
- Clean out any dirt or debris that has collected in the cabinet.
Task 6: Clean the Head Unit
-
SPRAY/WIPE DISPENSE AREA
- Spray down the dispense area with sanitizer and wipe clean with a microfiber towel.
- Once the dispense area is clean, reinstall the drip tray.
-
WIPE DOWN HEAD UNIT
- Thoroughly wipe down the entire outside of the head unit.
- Clean any water or flavor concentrate that has collected around the base of the head unit.
-
CLEAN TOUCHSCREEN
- Using glass cleaner and a clean microfiber towel, wipe down the touchscreen to remove any residue and fingerprints.
-
CLEAN NOZZLE AREA
- Using a clean microfiber or paper towel, thoroughly clean the nozzle area of any dust or debris that may have collected in that area.
-
Clean each of the 4 flavor barbs and flavor ring of any flavor concentrate residue.
Task 7: Log any additional service completed.
- Clear the 6 Month Preventative Maintenance Alert in the Service Panel.
- Mark the alert as resolved.
- Enter initials and save.
- If flavors and enhancements, CO2 tank, or Filter need to be replaced during service, ensure they are logged appropriately.