The Hydration Station
Bevi’s Bi-Monthly Partner Newsletter
Welcome to our August newsletter—focused on providing you with key insights to help you better serve your customers and grow your Bevi business. We appreciate your continued partnership! Find all past newsletters here. (Interested in getting additional updates from Bevi? Sign up for our technical-focused bi-monthly partner newsletter here.)
August Highlights:
- Return to Office Insights from Bevi’s Dispense Data
- Top 5 Flavors & Enhancements Nationwide
- Troubleshooting Guide for The Standup 2.0
- New: Storage Accessory Recommendation for The Countertop
- New: Essential How-To Videos for Swapping Flavors, CO2, and Filters
RETURN TO OFFICE TRENDS
Great news, dispense volumes per machine have reached a new 3-year high!
Our dispense data confirms that hybrid work is here to stay, therefore, we expect office attendance to remain around 60%. On the positive side, we’ve seen dispense trends in the hospitality sector reach even higher pre-pandemic levels at over 80%.
What does this mean for you? Your new target decision maker is the Workplace Experience Manager, whose goal is to find ways to attract and retain talent while encouraging them to return to the office. Your customers need solutions for their workplace environment that are unique improvements over working from home.
As we look towards cooler weather and the return-to-office dynamic continues to evolve, we’ll be eagerly analyzing our dispense data to spot other trends.
MOST POPULAR FLAVORS NATIONWIDE
Pro tip: Recommend these top enhancements and flavors to customers for happy hydration. This is a simple way to get employees excited about going into the office.
TROUBLESHOOTING FOR THE STANDUP 2.0
We have found that a small percentage of The Standup 2.0 machines could develop a nozzle leak because an internal valve is not fully closing after a dispense. While this leak would be limited to the water stored within the machine, resolving this issue is the top priority for our engineering team and we are both working closely with the manufacturer of this valve and looking for alternatives.
Please reference The Standup 2.0 Partner Troubleshooting Guides and our list of Common Issues for more details and contact support@bevi.co with any questions!
NEW: Accessory Recommendation for The Countertop
For customers looking for a neater storage solution under the counter, we recommend using this convenient shelf organizer offered by a third-party to organize flavor and enhancement boxes. The photo above provides an example of the final setup.
Please note that this shelf organizer is not offered directly by Bevi, and instead, is available via Amazon.
NEW: VIDEOS ON HOW TO SWAP FLAVOR & ENHANCEMENT BOXES, THE CO2 TANK, AND THE FILTER!
We want to give support to first time users and new technicians on how to swap flavors & enhancements, CO2, and filters in our machines. Below are links to these essential videos that will make these common procedures a breeze.
The Standup 2.0
The Countertop
The Standup 1.5
NEW: These videos are now available via a QR code displayed on the service panel on all Standup 1.5/1.0/0.75 units and The Countertop.
NOTE: Machines need to be connected to WIFI or cellular to receive the latest software updates and access this functionality.
Did you know that the majority of your questions can be answered with the most popular resources on partners.bevi.co?
If you have any questions, please feel free to reach out to our support team by emailing support@bevi.co or calling 866-704-2384.