What is a EULA? Why does Bevi have one?
Bevi’s End User License Agreement (EULA) sets expectations with the end user and
explains what they are allowed to do with the software and hardware. It also sets the
conditions under which their access might be limited or terminated, and copyright
Who is asked to accept the EULA?
For now, just those partner employees and self servicers who are servicing the machine
are being asked to accept. Bevi is doing its best not to disrupt the user’s experience.
Where is the EULA shown?
The EULA is shown on the machine UI. The scroll bar should be used to read through
the EULA. An ‘Accept’ button appears at the bottom.
When is the EULA displayed?
- The EULA is displayed whenever a machine is first installed or installed in a new
location. Our best indication of installation occurring is when incubation is
started. Starting incubation triggers the EULA.
- In addition, if the EULA has never been accepted on a machine before, it is
shown on the machine’s service panel.
- If the EULA was already accepted in the last hour, it will not appear again.
Over time, there will be multiple versions of the EULA. Which one is shown on the
Bevi will always show the most recent version of the EULA that the machine is aware of.
Over time, the agreement will be updated by Bevi’s legal department. The EULA will not show on the screen just because there is a new EULA version. Instead, the above logic is used for when to show the EULA.
If a machine is not connected, will the EULA be displayed?
If the EULA was added to the machine’s app at time of production, or if the machine
was previously connected, then the EULA will be shown regardless of whether the
machine is currently connected in the field.
What if the EULA is not clearing after it is accepted?
If an attempt is made to accept the EULA and it does not disappear, then please reach
out to Bevi support (1-866-704-2384) or Support@bevi.co.
Additional questions? - Please reach out to Bevi support.