Overview
This article explains how filter inventory and status is displayed in The Well across all Bevi machines. Filter life is measured using pressure-based detection on Standup 2.0 units that have sufficient data, and by “usage (gallons)” on all other machines. On The Well, the Unit page shows which method is in use.
Technicians must log filter replacements in the Service Panel of the Bevi machine to calculate expiration dates and measure inventory accurately. All Bevi machines are designed for use with the 3M HF20-I filter. Filters expire 1 year after they are installed.
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How Filter Inventory Works
All Bevi machines track filter life and status. Units using the usage (gallons) method show an estimated remaining percentage and usage-based predicted due date. Standup 2.0’s that use the pressure-based filter detection do not show a remaining percentage, but will notify of a low or out filter status using Filter Out Alerts. All filters must be swapped when the lifetime is depleted, whether indicated by gallons or usage, and if the filter has expired (12 months after installation).
Usage (Gallons) Method
Most Bevi machines track filters based on gallons dispensed. The estimated lifetime remaining is displayed as a percentage in the Restock Status section of the unit page. When the lifetime threshold is reached, the filter is marked as 0% remaining and “OUT”.
Either an estimated due date or expiration date is shown, whichever is earlier.
Pressure-Based Detection Method
Standup 2.0 units with sufficient conditions and sensor data may use the “smart” pressure-based tracking method. The unit page will show Pressure for the detection method when active. This mode is enabled by default if available, and may fall back (one time, until the next filter swap) to the Usage (gallons) method automatically if the pressure/sensor data is not sufficient to calculate the filter status accurately.
In Pressure mode, the remaining percentage displays as N/A% in the Restock Status of the unit page. An expiration date is shown based on date of last filter swap. When the pressure-based method detects that the filter life is depleted, a Filter Out alert is activated and the filter should be swapped.
One-Year Expiration
Starting in November 2025, all currently installed filters are marked as expired 1 year after installation, regardless of machine type, tracking method, or usage status. This is to improve visibility and compliance with manufacturer guidelines and best practices for filter replacement. Any filter older than one year will show EXPIRED. Dispenses will not be blocked, but the filter should be replaced as soon as possible. If a usage-based due date occurs before the one-year mark, that date is shown as “Due.”
Related articles
For instructions on how to properly replace filters, see the Filter Swap Guide Landing Page.