Skip to main content

SU 2.0 Install Diagnostics - Demand Pump Current Too Low/Not Connected, or Too High

Updated
WARNING
warning electric shock hazard yellow caution.png
HAZARDOUS VOLTAGE (120 V / 240 V).
CONTACT MAY CAUSE ELECTRICAL SHOCK AND INJURY. 
DISCONNECT POWER BEFORE SERVICING.

  1. Remove the top panel and center panels from the back of the Bevi.

    • Loosen the 6 screws in the corners of the panels.
    • Lift the panels up to unhook from the screws, and remove.
    • Place the panels to the side

     

 

  1. Locate the Demand Pump in the Plumbing Shelf

    • The Demand Pump is on the left side of the plumbing shelf, in front of the Heater.  
    • Repeat the diagnostic test, listen and feel for the demand pump running during the test. 
      • Verify that the pump does turn on.   

Screenshot 2024-02-20 at 11.35.50 PM.png

  1. Locate the Demand Pump connector on the BUC Board.

    • The Demand Pump connector is at the bottom of the BUC Board, on the far left side.

Screenshot 2024-02-20 at 11.36.38 PM.png

  • Inspect the entire length of cable and connector for any damaged wires.
  • Carefully disconnect the Demand Pump cable from the BUC Board. 

Screenshot 2024-02-20 at 11.37.20 PM.png

  • Inspect the metal crimps in the connector.
  • If the connector crimps appear to be spread open, the Demand Pump may need to be replaced. Contact Bevi Support at 866-704-2384. 
  • If the connector crimps are good, reconnect the Demand Pump cable to the BUC Board.
  • Ensure the cable fully clicks into the connector on the BUC Board.
  1.  

    1. Repeat the Diagnostic Test

      • If the test passes
        • Reinstall the back panels.
        • Continue with Installation.
      • If the test continues to fail, please contact Bevi Support at 866-704-2384.