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SU 2.0 Install Diagnostics - Chiller Compressor Current Too Low/Not Connected, or Too High

Updated

Overview

This diagnostic test checks that the compressor current is within expected ranges. This same test runs twice: once prior to installation, and once again after the ice bank and water system are completely filled and the machine is in normal operating condition prior to launching Incubation.  A failure of this diagnostic test at either point will block continuing with install, or launching incubation until resolved.  

Pre-Installation

Power Supply Voltage Test Lower Bound Test Upper Bound
North America - 120V 2 A 4 A
International - 240V 0.5 A 2 A

Pre-Incubation (Final Tests) 

Power Supply Voltage Test Lower Bound Test Upper Bound
North America - 120V 1.75 A 4 A
International - 240V 0.5 A 2 A

Troubleshooting

  1. Confirm there is adequate ventilation behind the machine. 

    • The Bevi 2.0 requires a minimum distance of 2” behind the machine to allow for ventilation. 

  2. Confirm the compressor fan is running.  

WARNING
warning electric shock hazard yellow caution.png
HAZARDOUS VOLTAGE (120 V / 240 V).
CONTACT MAY CAUSE ELECTRICAL SHOCK AND INJURY. 
DISCONNECT POWER BEFORE SERVICING.

WARNING: The next steps involve working with the live 120VAC power cable. It is recommended that you power the machine off prior to handling.  Powering off the machine will restart the installation process when powered back on.  If you do not power off the machine, proceed with caution. 

  1. Remove plastic top cover from the Bevi.

    • Open door
      • If the door is not already open, touch “Open Door” in the upper right corner of the screen.
    • Remove the 3 screws from the base of the cover.
    • Lift the cover off and place to the side.

  1. Remove the center panel from the back of the Bevi.

    • Loosen the 4 screws in the corners of the panel.
    • Lift the panel up to unhook from the screws, and remove.
    • Place the panel to the side. 

  1. Check the chiller power cable connection at the Power Module

    • On the left side of the power module, locate the large white 120v chiller power connector.
    • Inspect connector and wires for any visible damage.
    • Check and verify that the connector is fully seated.
    • Disconnect, and reseat the chiller power cable.  
      • Ensure the connector is fully seated and clicks into place.

  1. Check the chiller power cable connection at the Chiller

    • Locate the large black connector for the chiller power harness. 
      • This is located on the left side of the plumbing shelf, just above the chiller
    • Inspect connector and wires for any visible damage
    • Check and verify that the connector is fully seated
    • Disconnect, and reseat the chiller power cable.  
      • Ensure the connector is fully seated and clicks into place.

  1. Inspect the length of the power harness between the Power Module and Chiller.  

    • Inspect for any cuts, knicks, or abrasion on the wiring.  

  2. Plug in the Bevi and Power on. 

    • Proceed through installation to get back to the Diagnostic Test. 

  3. Repeat Diagnostic Test

    • If the test passes, reinstall the back panel and top cover.  
    • If the Compressor Current test continues to fail, please contact Bevi Support at 866-704-2384