Skip to main content

SU 2.0 Install Diagnostics - Flavor Sense Error (Slots 1-8)

Updated

      • What is this?

        This error is returned when one or multiple Flavor Sense Boards are not reporting to the computer. While it is important this issue is resolved, this error will not block you from completing installation of the Bevi.

        Required Tools and Materials:

        -#2 Phillips Screwdriver

        -Flush cup snips

        -Zip Ties

        1. Remove the top panel from the back of the Bevi.

          • Loosen the 6 screws in the corners of the panel.
          • Lift the panel up to unhook from the screws, and remove.
          • Place the panel to the side.

        Screenshot 2024-02-20 at 11.18.09 PM.png

        1. Check Flavor Pump connection at the BUC Board. 

          • Inspect connector and wires for any visible damage.
          • Verify the connector is fully seated and clicked into place.  
          • Gently disconnect, and reconnect the cable to the BUC Board.  

        Screenshot 2024-02-20 at 11.19.15 PM.png

        1. Restart the Diagnostic Test.

          • ✔️If the test passes:
            • Reinstall back panel.
            • Continue with installation.
          • ✖️If there is still a Flavor Sense error, continue to step 5. 

        2. Remove Pump Panel to access the Flavor Sense Board Connector.

          • If the door is not already open, press “Open Door” in the top right corner of the screen. 
          • Disconnect the two flavor lines from the barbed fittings at the pump panel.

        Screenshot 2024-02-20 at 11.19.59 PM.png

        • Unhook both flavor lines from the shelf.

        Screenshot 2024-02-20 at 11.20.28 PM.png

        • Remove the Philips screw that secures the front of the pump panel in the flavor shelf. 

        Screenshot 2024-02-20 at 11.21.01 PM.png

        • In the back of the machine, disconnect the Flavor Pump connector from the BUC Board. 

        Screenshot 2024-02-20 at 11.21.27 PM.png

        • Cut any zip ties securing the flavor pump cables. 
          • Note: Be extremely careful not to cut or damage any wiring.  

        Screenshot 2024-02-20 at 11.21.55 PM.png

        • Remove the philips screw at the back of the Pump Panel.
        • Carefully remove the Pump Panel out of the back of the machine.  

        Screenshot 2024-02-20 at 11.22.22 PM.png

        1. Inspect the Flavor Sense Board connection on the Pump Panel.  

          • Inspect connector and wires for any visible damage.
          • Verify the connector is fully seated and clicked into place.  
          • Gently disconnect, and reconnect the cable to the Flavor Sense Board Board.  

        Screenshot 2024-02-20 at 11.23.01 PM.png

        1. Inspect the entire length of the pump panel cabling.  

          • Check for any cuts or damage to the wires and connectors. 

        2. Reinstall the Pump Panel into the appropriate slot.  

          • Do not fully reconnect the Pump Panel at this time. 
          • Reconnect the Pump Panel to the BUC Board

        3. Repeat the Install Diagnostic Test. 

          • ✔️If the test passes:
            • Reinstall the two mounting screws for the Pump Panel.
            • Replace and zip ties that were cut. 
            • Reconnect the flavor lines to the barbed fittings. 
            • Reinstall the back panel. 
            • Continue with installation.
          • ✖️If there is still a Flavor Sense error:
            • There may be an issue with the Flavor sense board and or the BUC Board
            • Contact Bevi Support at 866-704-2384.    

Contact Bevi Support at 866-704-2384.