If you have been instructed by Bevi to return one or more BiB products, please follow these steps to repack and return:
- Open the black return case by cutting the zip ties (2x), then unlock the latches (4x) in positions shown.
- Locate the following inside the black case:
- Instruction sheet
- Return shipping label
- Two (2) locks stored inside case; set aside
- NOTE: The code for the locks is preset, and is written on the instruction sheet inside of the box.
- Place the affected BiB boxes inside the black shipping case. Fill any gaps with packaging material.
- Close box and secure (4x) latches.
- Place return shipping label on outside of black case.
- Install locks onto black case in positions shown, close locks, and turn dials to keep in closed position.
- Tug test locks to ensure they are in locked position, and fully secured.
- Return package via FedEx.
If you have any questions or need further assistance, please contact Bevi Technical Support
at support@bevi.co, or call our support line at 866-704-2384
(866-704-BEVI)