Overview
Added in November 2026, the Register Unit step of the install wizard has four short screens: Distributor, Location, Customer Contact, and Site Information and Access. It comes right after Run Initial Diagnostics and before Fill water system. The goal is simple: every Bevi is registered to the end customer at the exact site where it is installed, so service, support and parts reach the right place the first time.
You can't move to the next screen until every required field on the current one is filled in. The Continue button stays grayed out until then.
Before you start
Have these on hand before you begin the install so registration takes a minute or two:
- The end customer's company name (the business where the Bevi lives, not your company)
- The full site address, plus floor and room if the building is large
- A unit name that tells a colleague where the machine is (for example, "3rd Floor Kitchen")
- An on-site contact for scheduling visits, if the customer has one
- The customer ID or order number, if your team tracks one
Screen 1 – Distributor
What it asks: confirm which company will service and maintain this Bevi. There is nothing to type here. The screen shows details already on file, and you check that they are right.
| Field | What it means | You need to |
|---|---|---|
| Distributor | The company that will service and maintain this Bevi. Shows "Bevi" for Bevi Direct installs. | Review only |
| Branch | Your servicing branch, if one is on file. It may show "unknown." | Review only |
If anything is wrong, don't continue with the wrong distributor. Contact Bevi Tech Support so the record can be fixed, then tap Continue.
Screen 2 – Location
What it asks: where the machine will be installed, in enough detail that a colleague could find it. This screen describes the end customer's site, so enter their details, not your company's.
| Field | Required? | What to enter |
|---|---|---|
| Unit name | Required | A name that tells people where the machine is (for example, "Lobby" or "3rd Floor Kitchen") |
| Company | Required | The end customer's company name. If it is prefilled with partner info, change it. |
| Street | Required | Start typing and pick the matching address from the suggestions |
| Floor # | Optional | Floor number, if helpful |
| Room | Optional | Room or area name, if helpful |
| City | Required | Filled in when you choose a suggested address; check it |
| State / Province / County | Depends on country (see below) | Pick from the list where one is shown |
| ZIP / Postal code / Postcode / Eircode | Required | Filled in when you choose a suggested address; check it |
| Country | Required | Pick from the list. The address fields change to match the country. |
| Language | Required | The language the machine's screen should use (for example, English (United States) or French (Canada)) |
| External ID | Optional | A customer ID or order number your team uses |
Address lookup: as you type in Street, matching addresses appear below the field. Choose the right one and the city, region and postal code fill in for you. Picking a suggestion is the quickest way to get an address that checks out.
Address fields by country
| Country | Region field | Postal field |
|---|---|---|
| United States | State (required, pick from list) | ZIP code (required) |
| Canada | Province (required, pick from list) | Postal code (required) |
| United Kingdom | County (optional, type it in) | Postcode (required) |
| Ireland | County (required, pick from list) | Eircode (required) |
Screen 3 – Customer Contact
What it asks: the person you or your colleagues should talk to about this Bevi's status and about scheduling visits. Every field on this screen is optional, but adding a contact makes follow-up visits much easier.
| Field | Required? | What to enter |
|---|---|---|
| Contact name | Optional | The on-site contact at the customer (for example, an office or facilities manager) |
| Job title | Optional | Their role |
| Phone number | Optional | Best number to reach them |
| Optional | Best email to reach them |
If the customer has no contact to share, leave the fields blank and tap Continue.
Screen 4 – Site Information and Access
What it asks: a few quick questions about the space where the machine is going. Each one is a drop-down, so just tap the answer that fits best. Your best guess is fine, and you can choose "Not sure."
| Question | What it's asking | Example answer |
|---|---|---|
| What kind of space is this machine in? | The type of area (for example, an office kitchen or a cafeteria) | Cafeteria or food service area |
| Is there any way to pay for a drink here? | Whether people pay for drinks at this machine. This question may appear only for some space types. | Yes – there's a card reader, payment terminal, or someone taking payment |
| Does someone need a badge, key, or check-in to reach this machine? | Whether the machine is in a public or restricted area | Yes – employees, students, or checked-in visitors only |
These answers help Bevi and your team plan service visits and support the site properly. Tap Continue to finish registration and move on to Fill water system.
Required fields at a glance
| Screen | Required | Optional |
|---|---|---|
| 1. Distributor | Nothing to enter (review Distributor and Branch) | – |
| 2. Location | Unit name, Company, Street, City, State/Province/County*, ZIP/Postal code/Postcode/Eircode, Country, Language | Floor #, Room, External ID |
| 3. Customer Contact | – | Contact name, Job title, Phone number, Email |
| 4. Site Information and Access | Answer each question (best guess or "Not sure" is fine) | – |
*County is optional in the United Kingdom and required in Ireland. State and Province are required in the US and Canada.
Need help?
- Distributor or branch looks wrong: contact Bevi Tech Support before you continue.
- Install or registration questions: visit partners.bevi.co or reach out to your Bevi Technical Services contact.