Overview
This guide walks through the step by step process of swapping the Gen 1 SBC (Single Board Computer) for a replacement of the same kind in a Standup 2.0.
If you are working with a UK/Europe (240 V) machine, or upgrading a Gen 1 → Gen 2 SBC, visit either one of these pages instead:
- Gen 2 Single Board Computer (SBC) Remove and Replace (NA and UK/EU)
- Gen 1 to Gen 2 Single Board Computer (SBC) Upgrade (US/NA only) - Pending
In this article (click to jump):
Required Tools & Materials
- Small Flathead screwdriver
- Plastic pry tool
- #2 Philips Screwdriver
- Cable snips
- Zip Ties
Removal Steps
Task 1: Open door
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To access the SBC, the front door must be open.
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On the Bevi screen, touch the gear icon in the upper left corner.
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Touch the Start Service button.
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Enter the service pin “1986”, the door will open automatically.
- If needed, press the Open Door button at the top of the screen to re-open the door.
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Task 2: Power off the Bevi
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Once the door is open, power off the Bevi.
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The power switch is located on the back, at the top of the Bevi.
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Task 3: Remove the restock instruction card
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Remove the restock instruction card by carefully removing the 3 plastic rivets securing the card to the door.
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Gently pry the plastic rivets up using a small flathead screwdriver.
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The SBC is located on the inside of the door, on the upper right hand side.
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The SBC is covered by a black plastic splash guard.
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Task 4: Removing the SBC
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Remove the plastic splash guard
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This is done by simply gently pinching the left and right sides together to release the tabs
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Using your cable snips, cut the zip ties securing the cables to the door
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There are three zip ties that should be cut. Two above the SBC that secure the HMI and Cellular wires, and one below that secures the USB cable
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This will give you more slack on the cables, making it easier to manipulate the SBC and disconnect the cables
CAUTION: Take extra care to avoid cutting any wires.
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Unscrew the the four phillips screws that fasten the SBC to the door
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Make sure to set the screws aside in a safe place, they will be reused to install the new SBC.
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- Once the SBC has been unscrewed, disconnect the USB and Ethernet cables.
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These two cables are larger and stiffer than the others, disconnecting them first will allow for easier access to the backside of the SBC
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Disconnect the two Cellular Antenna wires from the front of the SBC
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We recommend taking a photo of these connections prior to removing for reference when reinstalling the new SBC.
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The two cellular connections are labeled on the SBC as “MAIN” and “DIV”
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These cables disconnect by gently lifting on the wire to disconnect the brass connector.
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Gently flip the SBC over to access the connectors on the backside.
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There are six individual cables that need to be disconnected from the back of the SBC
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There are three cables from the HMI, one WiFi antenna wire, the speaker cable, and the SBC power cable.
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Disconnect all remaining cables from the SBC.
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Using your small plastic pry tool, gently remove the cables from the connectors on the SBC.
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Each connector has a small “shoulder” on either side that you can gently pry up using the plastic tool.
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Installation Steps
Task 5: Installing the new SBC
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Reconnect the six cables on the back of the new SBC
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Each of the cables has a unique connector, they cannot be installed in the wrong place
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Ensure that each cable is fully seated into the connector
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Flip the SBC back over and reconnect the USB and Ethernet cables
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It is much easier to reconnect these cables before the SBC is reattached to the door
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Reinstall the four phillips screws to attach the new SBC to the door.
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Tighten the screws until they are snug; do not overtighten.
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These screws go into plastic, so it is possible to strip the threads if overtightened.
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Once the SBC is installed on the door, reattach the two remaining cellular wires.
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These are labeled as “MAIN” and “DIV” on the SBC.
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Reference the photo in Task 4, Step 5 above (click to jump).
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Task 6: Update the Touchscreen ID
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Now that the new SBC is installed, power on the Bevi machine.
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Once powered on, the new SBC will boot up into Factory Mode.
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Connect to the internet:
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Follow the setup instructions on screen to connect to the internet.
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Once connected the Bevi will download and install any available updates.
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You MUST contact Bevi Support to have the units Touchscreen ID updated.
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The replacement SBC will have a new Touchscreen ID.
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Contact Bevi Support at 866-704-2384.
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Bevi Support will assist in updating the Touchscreen ID on the Well, and pushing the software properties for the unit to the new SBC.
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Test & Verify Replacement
Task 7: Test the machine
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Test the functionality of the Bevi machine to ensure that your issue has been resolved
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If the issue is resolved:
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Reinstall any zip ties that were cut to secure cabling to the door
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Reinstall the splash guard over the SBC
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Reinstall the restock instruction card
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Close the door
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If the issue is NOT resolved:
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Double check that all cables have been reconnected to the SBC.
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Contact Bevi Support at 866-704-2384 for further assistance.
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