Overview
This article walks through the process of replacing the Gen 2 version of the touchscreen assembly in both US/North American (NA) and European (EU) Bevi Standup 2.0 machines.
📘 NOTE: Make sure you’re using the right guide. This guide is for Gen 2 ► Gen 2 touchscreen only.
UK/Europe: Gen 2 is the only touchscreen used in UK/Europe Standup 2.0 machines.
UK/Europe: Gen 2 is the only touchscreen used in UK/Europe Standup 2.0 machines.
If you are replacing a Gen 1 Touchscreen, or upgrading a unit from Gen 1 to Gen 2 Touchscreen/SBC, visit either one of these pages instead (US/North America only):
- Gen 1 Touchscreen Remove & Replace Guide (US/NA only - Gen 1)
- Gen 1 SBC/Touchscreen Upgrade to Gen 2 SBC/Touchscreen (US/NA) - Pending
In this article (click to jump):
- Task 1: Enter the Service Panel to open the door
- Task 2: Disconnect power from Standup 2.0
- Task 3: Remove the restock instruction card
- Task 4: Disconnect the Touchscreen cables
- Task 5: Remove the Touchscreen
- Task 6: Install the new Touchscreen
- Task 7: Connect the Touchscreen cables
- Task 8: Test the machine
Required Tools & Materials
- FRU - V2 TOUCHPANEL ASSEMBLY - P/N # 720-0304
- Small Flathead screwdriver
- #2 Philips Screwdriver
- Plastic pry tool (if available)
- Masking / Painters Tape
NOTE: Prior to proceeding with the removal and replacement procedure, verify you received the correct Touchscreen.
- There are two versions of the Standup 2.0 Touchscreen.
- Gen 1 Touchscreens (720-0109) are to be used only with US/NA Standup 2.0’s with the Gen 1 SBC.
- Gen 2 Touchscreens (720-0304) are to be used only with US/NA Standup 2.0’s equipped with the Gen 2 SBC, and all UK/EU machines.
- If you have received the incorrect Touchscreen for your region, do not continue with installation.
- Contact Bevi Support at 866-704-2384.
Remove and Replace Procedure
Task 1: Enter the Service Panel to open the door
- Navigate to the Service Panel.
- Touch the Service button in the top left corner of the main dispense screen.
- Touch "Start Service" on the right side of the screen.
- Enter the access code “1986”.
- The door should open. If it doesn't, press the “Open Door” button.
- If the Touchscreen is not functional and you are unable to open the door, please contact Bevi Support at 866-704-BEVI.
Task 2: Disconnect power from Standup 2.0
- Turn off the power switch on the top rear of the unit.
- Remove the power cable.
Task 3: Remove the restock instruction card
- Remove the restock instruction card by carefully removing the 3 plastic rivets securing the card to the door.
- Gently pry plastic rivets up using a small flathead screwdriver
Task 4: Disconnect the Touchscreen cables.
- Remove the plastic splash guard covering the SBC.
- This is done by simply gently pinching the left and right sides together to release the tabs.
- Remove the ferrite ring from the HMI Video cable.
- Place to the side, as it will need to be reinstalled once the screen is replaced.
- Disconnect cables from the SBC.
- There are 3 cables that need to be disconnected.
- HMI LED Backlight
- HMI Video (LVDS)
- HMI Touch Sense
- Carefully disconnect each cable from the SBC.
- CAUTION: Do not pull directly on any of the wires, as it can be easy to damage or even pull the wires out of the connector
- If available, a plastic pry tool is very helpful when disconnecting the HMI Video and Touch cables.
- There are 3 cables that need to be disconnected.
CAUTION: Do not pull directly on any of the wires, as it can be easy to damage or even pull the wires out of the connector.
Task 5: Remove the Touchscreen.
- Place two strips of tape across the top and bottom edges of the touchscreen.
- This will help hold the screen in place when the mounting screws are removed.
- On the inside of the door, remove the 4 mounting screws.
CAUTION: With the mounting screws removed the screen can fall out. If you did not secure it in place with tape, be sure to hold it in place with your hand as you remove the screws.
- On the front of the Bevi, carefully peel the top strip of tape back and tilt the screen away from the door.
- Feed the 3 cables out of the hole and remove the screen.
- You do not need to disconnect the cables, as the replacement screen comes with new cables preinstalled.
Task 6: Install the new Touchscreen
- Unbox the replacement touchscreen.
-
Carefully feed the 3 cables through the hole in the door, and place the screen onto the door.
- Ensure that the cables are not pinched between the screen and door.
- Secure the screen with two strips of tape to hold it in place as done in the removal process.
-
Install the 4 mounting screws.
- As you install the screws, ensure the screen is centered before fully tightening,
- Do not overtighten the screws.
- NOTE: One screw is longer than the rest, this should be installed in the bottom right corner.
Task 7: Connect the Touchscreen cables
- Connect the 3 cables from the touchscreen to the SBC.
- Each cable has a unique connector.
- Ensure the cables are fully seated into the connectors on the SBC.
Task 8: Test the machine
- Plug in the power cord and power on the Bevi.
- Once the Bevi starts up, inspect the screen to ensure the display is functioning properly.
- If the screen does not start up, check and ensure the HMI Video, and HMI LED cables are connected properly and fully seated in the connectors.
- Test the machine by dispensing multiple drink selections to ensure the touchpanel is functioning properly.
- If the screen is not registering touches, check and ensure the HMI Touch cable is properly connected and fully seated.
- Reinstall the plastic splash guard over the SBC.
- Reinstall the Restock Instruction card.
- Close the door.
If you have any questions or need further assistance, please contact Bevi Technical Support
at support@bevi.co, or call our support line at 866-704-2384
(866-704-BEVI)