Overview
This article walks through the process of replacing the Gen 2 version of the SBC (Single Board Computer), and is suitable for both North American (US/NA) and UK/European (UK/EU) Bevi Standup 2.0 machines. The SBC is sometimes also called the computer board.
đ NOTE: Make sure youâre using the right guide. This guide is for Gen 2 âș Gen 2 SBC only.
UK/Europe: Gen 2 is the only SBC used in UK/Europe Standup 2.0 machines.
UK/Europe: Gen 2 is the only SBC used in UK/Europe Standup 2.0 machines.
If you are replacing the older Gen 1 SBC, visit either one of these pages instead (US/North America only):
- Gen 1 SBC Remove & Replace (US/NA)
- Gen 1 SBC Upgrade to Gen 2 SBC (US/NA) - Pending
â° Time Restriction: A required task in this procedure requires contacting our Support team, who can be reached Monday â Friday, from 8 am â 8 pm ET (Boston time). Please consider servicing the machine during this timeframe to reach us ASAP & minimize down time.
Required Tools & Materials
- (North America only) Gen 2 SBC, FRU (Pending)
- (UK/Europe only) Gen 2 SBC, FRU #720-0305, GEN 2 COMPUTER BOARDÂ
- Small Flathead screwdriver
- Plastic pry tool
- #1 Philips Screwdriver
NOTE: Prior to proceeding with the removal and replacement procedure, verify you received the correct SBC for your region. Â
- There are two versions of the Gen 2 SBC specific to the North America and UK/Europe regions to accommodate regional cellular connectivity, as well as FCC and CE regulations. Â
- US/NA: FCC Regulatory Marking on Cellular Module.
- UK/EU: CE Regulatory Marking on Cellular Module.
- If you have received the incorrect SBC for your region, do not continue with installation.Â
- Contact Bevi Support at 866-704-2384.Â
Remove and Replace Procedure:
Task 1: Enter the Service Panel to open the door.
- Navigate to the Service Panel.
- Touch the Service button in the top left corner of the main dispense screen.
- Touch "Start Service" on the right side of the screen.
- Enter the access code â1986â.
- The door should open. If it doesn't, press the âOpen Doorâ button.
- If the door does not open, please contact Bevi Support at 866-704-BEVI. Â
Task 2: Disconnect power from Standup 2.0Â
- Turn off the power switch on the top rear of the unit.Â
- Remove the power cable.
Task 3: Remove the restock instruction cardÂ
- Remove the restock instruction card by carefully removing the 3 plastic rivets securing the card to the door.
- Gently pry plastic rivets up using a small flathead screwdriver.
- The SBC is located on the inside of the door on the upper right hand side.
- The SBC is covered by a black plastic splash guard.
Task 4: Remove the SBC
- Remove the plastic splash guard.
- This is done by simply gently pinching the left and right sides together to release the tabs.
- Disconnect all cables from the SBC. Â
- There are 6 cables that need to be disconnected.Â
- HMI LED Backlight
- HMI Video (LVDS)
- HMI Touch Sense
- USB
- Ethernet
- 12 VDC PowerÂ
- Carefully disconnect each cable from the SBC.
- CAUTION: Do not pull directly on any of the wires, as it can be easy to damage or even pull the wires out of the connector
- If available, a plastic pry tool is very helpful when disconnecting the HMI Video and Touch cables. Â
- There are 6 cables that need to be disconnected.Â
- Remove the SBC.Â
- Using a #1 Phillips screwdriver, remove all 4 screws securing the SBC to the door.Â
- Make sure to set the screws aside in a safe place, they will be reused to install the new SBC.
Task 5: Install the new SBC
- Place the new SBC on the door and reinstall the four mounting screws.Â
- Reconnect all cables to the new SBC.Â
- Ensure each cable is fully seated in their connectors.Â
Task 6: Power on the Bevi
- Reconnect the power cord.
- Power on the Bevi with the power switch.
-
When the Bevi is powered on, you should see a series of green LED lights on the SBC.Â
- If the lights do not come on, recheck the 12 VDC power cable on the SBC. Â
Task 7: Update the Touchscreen ID
- Once powered on, the new SBC will restart in Factory Mode.
- Connect to the internet.
- Follow the setup instructions on screen to connect to the internet.
- Once connected the Bevi will download and install any available software or firmware updates.
- After the updates are complete, press âRestartâ.
- At this time, you MUST contact Bevi Support to have the units Touchscreen ID updated.
- The replacement SBC will have a new Touchscreen ID.Â
- Record the new Touchscreen ID from the screen.Â
- Contact Bevi Support at (866) 704-2384.
- Bevi Support will assist in updating the Touchscreen ID on the Well.
- This will link the new SBC to the physical Bevi machine chassis. Â
- Bevi Support will restore the original software properties from the old SBC.Â
Task 7: Test the machine
- Test the functionality of the Bevi machine to ensure that your issue has been resolved.
- If the issue is resolved:
- Reinstall any zip ties that were cut to secure cabling to the door
- Reinstall the splash guard over the SBC
- Reinstall the restock instruction card
- Close the doorÂ
- If the issue is NOT resolved:
- Double check that all cables have been reconnected to the SBC.
- Contact Bevi Support at 866-704-2384 for further assistance.
If you have any questions or need further assistance, please contact Bevi Technical Support
at support@bevi.co, or call our support line at 866-704-2384
(866-704-BEVI)